Privacy notice

Nadiia Korol operates this platform individually and is responsible for your personal data as its controller. See "Contact" below to reach her.

When you create an account: your email address, and a password. Your password is handled by our authentication provider, Supabase — we never see or store it in readable form.

We also keep a record of what you agreed to when creating your account: which consent, the exact wording's version, the language it was shown in, and when you agreed. This lets us show, if ever asked, exactly what you consented to.

We do not yet collect your name, phone number, or any information about why you are looking for support — those fields do not exist in the platform today.

We rely on your explicit consent, given by ticking the boxes on the sign-up form. You can withdraw this consent at any time by contacting us — see "Your rights" below.

Your data is stored with Supabase, our database and authentication provider, in their Frankfurt, Germany data centre — inside the European Union. It does not leave the EU as part of normal operation.

This platform is for adults only. You must be 18 or older to create an account, and we ask you to confirm this when you sign up.

We keep your account data for as long as your account is active. We are still finalising exact retention periods for the different kinds of data the platform will hold as more features launch; this notice will be updated once that is settled.

Under data protection law, you have the right to access the personal data we hold about you, ask us to correct it, ask us to delete it, restrict how we use it, receive a copy in a portable format, and object to how we use it. To exercise any of these, see "Contact" below.

You also have the right to complain to your national data protection authority. In Poland, this is the Urząd Ochrony Danych Osobowych (UODO).

We use one cookie to remember your language preference for six months; it holds only a language code and nothing that identifies you. Signing in sets additional cookies needed to keep you signed in — these are required for the account feature to work and cannot be disabled separately from it.

Booking, messaging, session records and payments do not exist on this platform yet. When they do, they will involve more personal data — including, for anything about your psychological support, a special category of data with stronger legal protection. We will update this notice, and ask for any new consent that is needed, before that data is collected, not after.